Privacy Policy for www.donutz.ai
Effective Date: 11/01/2024
At www.donutz.ai ("we," "our," "us"), your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our autonomous trading bot services platform ("Service"). By using our Service, you agree to the collection and use of your information as described in this Privacy Policy.
Please read this Privacy Policy carefully. If you have any questions, feel free to contact us at contact@donutz.ai.
1. Information We Collect
We collect information in the following ways:
A. Personal Information
When you use our platform, we may collect personal information that you provide directly to us, such as:
- Account Information: When you create an account, we may collect your name, email address, phone number, and any other details you provide to complete your account setup.
- Payment Information: If you subscribe to paid plans or make any transactions, we may collect payment details such as credit card information. However, payment information is processed through third-party services, and we do not store your credit card details.
B. Usage Information
We automatically collect certain information when you use our Service, including:
- IP Address: The IP address used to access our platform.
- Device Information; Information about your device, operating system, browser type, and version.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to improve the functionality and performance of our website, customize your experience, and understand user preferences.
C. Trading Data
We may collect data related to the trading activity you perform through our autonomous trading bot, including the assets traded, trade volumes, time of execution, and other related data. This data is used solely for the purposes of improving our services, monitoring performance, and assisting with customer support.
2. How We Use Your Information
We use the information we collect for several purposes, including:
- To Provide Services: To offer, maintain, and improve our trading platform and related services.
- To Process Transactions: To process payments, facilitate subscriptions, and provide you with the necessary account information.
- To Enhance User Experience: To personalize your experience on the platform and provide relevant content and recommendations.
- To Communicate with You: To send service-related communications, including updates, notifications, and customer support.
- For Analytics: To monitor and analyze the usage of our website and services to improve functionality and performance.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not share, sell, or rent your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our platform, process payments, or perform other business-related services. These providers are obligated to protect your information and use it only for the purposes for which we disclose it.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a subpoena or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our platform. Cookies are small files that are stored on your device to help us enhance the functionality of our website and provide you with customized features. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding the information we collect. These rights may include:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in the personal information we hold.
- Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., for legal or regulatory purposes).
- Opt-Out: You can opt-out of receiving marketing emails from us by clicking the “unsubscribe” link in our emails or by contacting us directly.
To exercise these rights, please contact us at rights@donutz.ai.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your data removed or to cancel your account, please contact us.
8. International Transfers
If you are located outside of U.S.A , please be aware that your information may be transferred to, stored, and processed in U.S.A or other countries where our servers are located. By using our Service, you consent to such transfers.
9. Children’s Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: universe@donutz.ai
Address: 222 W 6th St, San Pedro, CA 90731
Phone: 310-220-0142